Customer Service Associate & Retail Specialist
DEBASISH
SUTRADHAR
Dedicated customer service professional with proven expertise at Reliance Jio Smart Point. Bringing active customer engagement, swift problem resolution, and collaborative teamwork to dynamic retail environments.
West Tripura, India
Reliance Jio Alum
Ready for Immediate Joining
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Core Objective & Vision
Driven by Service,
Committed to Growth
"To leverage my ability to learn new skills and implement them effectively in my work, providing excellent customer service and contributing to business growth. I aim to enhance teamwork, improve efficiency, and develop professionally in a dynamic retail environment."
1+ Year
Retail & Customer Experience
100%
Dedication & Adaptability
3
Languages (EN, HI, BN)
Fast
Skill & Product Learner
Work History & Impact
Professional
Experience
Reliance Jio
Customer Service Associate
Reliance Jio Smart Point Store
2022 – 2023
Served as a frontline ambassador at the Reliance Jio Smart Point store, directly engaging customers, accelerating product sales, and upholding top customer service standards.
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✓Customer Assistance: Actively greeted visitors, assessed individual needs, and assisted them in locating and purchasing suitable products.
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✓Sales & Inquiry Resolution: Provided clear product explanations, handled queries promptly, and converted store traffic into happy, repeat shoppers.
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✓Teamwork & Operations: Collaborated with team members and supervisors to maintain floor readiness, inventory coordination, and fast checkout flow.
Customer Service
Retail Operations
Product Guidance
Teamwork
Query Resolution
Capabilities & Competencies
Skills & Key Strengths
Retail & Customer Care
- ✓ In-Store Customer Service & Greeting
- ✓ Product Demonstration & Sales Support
- ✓ Inventory & Item Locating
- ✓ Handling Customer Requests with Empathy
Languages & Mindset
English Spoken & Comprehension
Hindi Fluent
Bengali Native
🎧 Music Listening
🧘 Mindful Self-Growth
⚡ Fast Learner
Get In Touch
Let's Connect &
Build Together
I am eager to contribute my customer service expertise and retail dedication to your organization. Open to full-time retail, customer support, and sales roles.
Current Address
Gandhidham kataltali, Bamutiya Road, West Tripura, India
Direct Communication
Available via Call, WhatsApp & Email